If cancellations are made before the specified cancellation deadline or more before the scheduled check-in date, a full refund will be granted.

No refunds will be issued for cancellations made during the specified cancellation period and for bookings labeled as Non-Refundable.

A cancellation fee of 10% of the total booking amount will be applied to cover administrative costs.

Customers must initiate cancellations through our website or by contacting our customer support. Refunds will be processed within 15 business days of receiving the cancellation request.

In cases of force majeure events (natural disasters, government actions), full refunds will be considered. Emergency cancellations may be reviewed on a case-by-case basis.

Refunds for credit card transactions may take up to 15 business days to reflect in the customer's account. Customers will be notified via email once the refund has been processed.

The cancellation policy will be clearly communicated during the booking process and in confirmation emails. A dedicated section on our website will provide customers with detailed information on the policy.

We reserve the right to modify the cancellation/refund policy with prior notice to customers. Changes will be communicated through our website and other appropriate channels

This policy is subject to local and international laws governing cancellations and refunds. Users are advised to review and comply with the policy and relevant legal requirements.

For assistance or inquiries regarding cancellations and refunds, customers can contact our 24/7 customer support at info@choosenfly.com or + 971 52 5196280

By making a reservation, customers explicitly agree to the terms outlined in this cancellation/refund policy and the overall terms and conditions of our service.