Terms of use for the
Website and online services

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Welcome to the terms and conditions governing the use of b2b.choosenfly.com ("Website") and its online services. Please carefully read and understand the following terms before using our services. By accessing the website or making a booking through it, you acknowledge and agree to comply with these terms.

1. Acceptance of Terms


By using the Website or making a booking, you signify your acceptance of these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.


2. Payment Methods


B2b.choosenfly.com accepts online payments in AED currency through Visa and Master Card credit/debit cards. When opting for the "Credit Card Online" payment method, ensure that the details on your ID match those of the credit card used for the purchase.

3. Definitions


Visit the "Contact Us" section on our website for our contact details and operating hours. The terms "you" and "your" refer to the user or agent utilizing our website and services. Definitions for key terms such as "Booking," "Booking Agent," "Agent," "Service(s)," and "Website" can be found on our site.


4. Booking through our Website


For any queries related to online bookings, contact info@choosenfly.com Non-booking-related queries can be directed to info@choosenfly.com.


5.Agreement between You and B2b.choosenfly.com


The Website is owned by Connect World Tours and operated as B2b.choosenfly.com, and its services are subject to Dubai and UAE federal laws. We reserve the right to deny access to the Website, with prior notification.


6. Booking Terms


Upon making a booking through our Website, you agree to abide by the terms and conditions, including payment terms. Violations may result in reservation cancellation, forfeiture of payment, denied access, and the right to debit your account for associated costs.

You represent that you are of sufficient age to use our services, are legally authorized to act on behalf of others, and that the information provided during the booking process is accurate.

7. Price Confirmation


Prices are confirmed at the final step of the booking process when you click "Buy now," "Make the reservation," or a similar action, depending on the purchased product.


8. Booking Confirmation


Once you complete your booking, a confirmation email with a booking number will be sent. This confirmation marks the establishment of a contract regarding the ordered products and services.

For flight bookings, the obligation to issue the ticket is subject to the clearance of your payment. Additional documentation may be requested for security or fraud-protection purposes, especially if the booking is made 24 hours before the scheduled departure.

For special requests related to products (e.g., meals, disabled facilities), we do not guarantee fulfillment.


9. Changes and Cancellations


If your travel plans change, please cancel your booking as early as possible, as many products have strict cancellation and refund policies. Failure to cancel in advance may result in a "no-show" fee in addition to other supplier fees.

In the event of a major change, such as a hotel closure or overbooking, we will offer options including accepting the change, purchasing alternative arrangements, or cancelling the booking for a full refund.


10. Refund Policy


If you cancel your booking, you may be entitled to a refund based on the cancellation terms and conditions of the supplier(s). Our standard fees, as outlined on your receipt or booking confirmation, will apply.

Refunds will be processed once we receive the funds back from the supplier(s). If your cancellation is covered under the terms of your travel insurance policy, you may reclaim your cancellation charges through your insurer.

For no-shows (not showing up for check-in or using the booked product or service), you will not be entitled to any refund. However, subject to the relevant supplier’s policy, you may be entitled to a refund of any departure tax paid for your flight.


11. Payment


Payment can be made using the methods specified in the individual signed mutual agreement. We or an authorized third party are authorized to take full payment for the total amount of your purchase.

If there are any problems with your payment, we will contact you within 48 hours (or within 24 hours if you are traveling within 48 hours).

We are not obligated to issue any tickets, confirmations, vouchers, or other travel documents if the amount of the credit facility is exceeded. To proceed with confirmation, the payment process must be finalized, and the funds should be received in our bank account.

After completing the payment and booking confirmation, you will receive all necessary documents (receipt, invoice) by email.


12. Passport, Visas, and Health Requirements


Please ensure you have a passport valid for the duration of your trip. Some destinations may require your passport to be valid for a certain length of time, typically six months after completion of travel.

You may also be required to obtain a visa for some destinations, including transit points. It is your responsibility to do so before travel.

When making a booking, ensure that your name matches exactly as it appears in your passport. Failure to comply with these requirements is not our responsibility, and we take no responsibility for assisting or advising on this matter.

Each destination has its own entry formalities, vaccinations, etc., which can vary depending on the traveler’s nationality. It is your responsibility to collect this information, and we will not be held responsible for any incidents arising from non-compliance with official regulations.


13. Copyright and Trademarks


All content included on our site, such as text, graphics, logos, button icons, images, audio clips, and software, is the property of B2b.choosenfly.com and is protected by international copyright and other intellectual property laws.

You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, reverse-engineer, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from this Website.

B2b.choosenfly.com and any other product or trade names of B2b.choosenfly.com referred to on the Website are our trademarks or registered trademarks. Other product and company names mentioned on the Website may be the trademarks of their respective owners.


14. Modification of Terms


We reserve the right to change these terms and conditions at any time with no advance notice. Changed terms will become effective once posted on the Website and will not have any retrospective effect on existing contractual arrangements made through the Website.

Your continued use of this Website after any change means you have accepted the changed terms and conditions.


15.Entire Agreement


These terms and conditions, along with any other legal notices, policies, and guidelines of B2b.choosenfly.com linked to these terms and conditions, constitute the entire agreement between you and B2b.choosenfly.com relating to your use of this Website and supersede any prior understandings or agreements, whether oral or written.

The terms and conditions may not be amended or modified except by making such amendments or modifications available on this Website.


16.Additional Terms - Warranties, Disclaimers, and Limitation of Liability


For the avoidance of doubt, references herein to "us," "we," and "our" shall also refer to our affiliates. The information, software, products, and services provided by us or our suppliers or published on our Website may include inaccuracies or errors, including pricing errors.

We expressly reserve the right to correct any pricing errors on our Website and/or on pending reservations made under an incorrect price. In such an event, if available, we will notify you about the inaccuracy/error within 24 hours and offer you the opportunity to keep your pending reservation at the correct price or cancel your reservation as per the terms and conditions of the service provider.

Any ratings for suppliers are intended only as general guidelines, and we do not guarantee the accuracy of the ratings. We make no guarantees about the availability of specific products and services. We make no representations about the suitability of the information, software, products, and services provided by us or contained on our Website for any purpose.

The carriers, hotels, and other suppliers providing travel or other services on this Website are independent contractors and not agents or employees of us. We are not liable for the acts, errors, omissions, representations, warranties, breaches, or negligence of any such suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting therefrom.

We have no liability and will make no refund in the event of any delay, cancellation, strike, force majeure, or other causes beyond our control, and we have no responsibility for any additional expense, omissions, delays, re-routing, or acts of any government or authority.